Business English for the Workplace

About this course

Most MENA professionals know enough English to read documents — but stumble when it's time to lead a meeting, write a tough email, or push back politely on a senior. This course closes that gap. Every session is built around a real workplace scenario: presenting to leadership, declining a request, asking for a raise, running a kickoff meeting in English. We focus on the small phrases that signal you're a peer, not a junior.

What you'll cover

• 1

  Sounding like a peer, not a junior

  The 10 phrase swaps that change perception. Avoiding 'I'm sorry to bother you'.

• 2

  Email: requesting, declining, escalating

  Templates for the hardest emails. Tone calibration. The subject lines that get opened.

• 3

  Meetings: leading, contributing, disagreeing

  Opening, redirecting, summarizing. The phrases that get you airtime in calls.

• 4

  Presenting and storytelling

  Slide structure. The 3-line opening that grabs attention. Q&A under pressure.

• 5

  Negotiating: salary, scope, deadlines

  BATNA in plain English. The phrases that hold a position without burning bridges.

• 6

  Cross-cultural communication

  MENA vs Western directness. Reading silence. The cultural mismatches that cost promotions.

• 7

  Interviewing in English with confidence

  STAR for behavioral questions. Asking smart questions. The first 60 seconds.

Skills you'll build

• Business English
• email writing
• meeting facilitation
• presentation skills
• negotiation
• interview English
• professional communication
• cross-cultural